:root{--bg: #eceef1;--bg-elev: #ffffff;--bg-elev-2: #f5f6f8;--border: #e3e6ec;--text: #3c4453;--text-dim: #98a1b0;--accent: #5b8cff;--accent-glow: rgba(91, 140, 255, .14);--green: #58cd9c;--amber: #f5b84d;--purple: #a99cf2;--blue: #7aa5f0;--coral: #f0998a;--grey: #ced3db;--red: #e8645c;--track: #f0f0ec;--shadow: 0 1px 2px rgba(20, 28, 45, .04), 0 1px 3px rgba(20, 28, 45, .06);--mono: ui-monospace, "SF Mono", "JetBrains Mono", "Fira Code", Menlo, Consolas, monospace;--sans: ui-sans-serif, system-ui, -apple-system, "Segoe UI", Roboto, sans-serif}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{background:var(--bg);color:var(--text);font-family:var(--sans);-webkit-font-smoothing:antialiased}.app{display:flex;flex-direction:column;height:100%;max-width:1320px;margin:0 auto;padding:24px;gap:16px}.topbar{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}.brand{display:flex;align-items:center;gap:14px}.logo{width:34px;height:34px;border-radius:8px;display:block}.brand h1{margin:0;font-size:22px;letter-spacing:-.02em;color:var(--text)}.subtitle{margin:2px 0 0;font-size:13px;color:var(--text-dim)}.conn{display:flex;align-items:center;gap:8px}.connmenu{position:relative}.gear{display:inline-grid;place-items:center;width:34px;height:34px;color:var(--text-dim);background:var(--bg-elev);border:1px solid var(--border);border-radius:999px;box-shadow:var(--shadow);cursor:pointer;transition:color .15s ease,border-color .15s ease}.gear:hover{color:var(--text);border-color:#d3d8e0}.gear--on{color:var(--accent);border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-glow)}.panel{position:absolute;top:calc(100% + 8px);right:0;z-index:20;min-width:260px;padding:14px;background:var(--bg-elev);border:1px solid var(--border);border-radius:12px;box-shadow:0 8px 28px #141c2d24,0 2px 6px #141c2d14;animation:panelin .12s ease}.panel--conn{width:300px}.panel--settings{width:240px}@keyframes panelin{0%{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:none}}.panel__title{margin:0 0 10px;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--text-dim)}.panel__title--spaced{margin-top:16px}.panel__hint{margin:10px 0 0;font-size:11.5px;line-height:1.45;color:var(--text-dim)}.panel__actions{display:flex;justify-content:flex-end;margin-top:12px}.field{display:block;margin-bottom:10px}.field__label{display:block;margin-bottom:4px;font-size:12px;font-weight:600;color:var(--text)}.field__input{width:100%;font-family:var(--mono);font-size:13px;color:var(--text);background:var(--bg-elev-2);border:1px solid var(--border);padding:8px 10px;border-radius:8px}.field__input:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-glow)}.field__input:disabled{opacity:.6;cursor:not-allowed}.optlist{display:flex;flex-direction:column;gap:1px}.opt{display:flex;align-items:center;gap:8px;width:100%;font-family:inherit;font-size:13px;text-align:left;color:var(--text);background:none;border:none;padding:7px 8px;border-radius:8px;cursor:pointer}.opt:hover{background:var(--bg-elev-2)}.opt--on{color:var(--accent);font-weight:600}.opt__check{width:12px;flex:none;font-size:11px}.status{display:inline-flex;align-items:center;gap:8px;font-family:inherit;font-size:13px;font-weight:600;color:var(--text);padding:7px 12px;border-radius:999px;background:var(--bg-elev);border:1px solid var(--border);box-shadow:var(--shadow);cursor:pointer;transition:border-color .15s ease,background .15s ease}.status:hover{border-color:#d3d8e0}.status--open-menu{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-glow)}.status__caret{font-size:9px;opacity:.5;margin-left:1px}.status .dot{width:9px;height:9px;border-radius:50%;background:var(--text-dim)}.status--open .dot{background:var(--green);box-shadow:0 0 0 4px #58cd9c33;animation:pulse 1.8s infinite}.status--connecting .dot,.status--reconnecting .dot,.status--closing .dot{background:var(--amber);animation:pulse 1s infinite}.status--error .dot{background:var(--red);box-shadow:0 0 0 4px #e8645c2e}.status--open{color:#2fa377}.status--reconnecting{color:#c98a2c}.status--error{color:var(--red)}.attempt{font-family:var(--mono);font-size:11px;opacity:.8}@keyframes pulse{0%,to{opacity:1}50%{opacity:.45}}.controls{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.btn{font-family:inherit;font-size:14px;font-weight:600;color:var(--text);background:var(--bg-elev);border:1px solid var(--border);padding:9px 16px;border-radius:10px;cursor:pointer;box-shadow:var(--shadow);transition:transform .06s ease,background .15s ease,border-color .15s ease}.btn:hover:not(:disabled){background:var(--bg-elev-2);border-color:#d3d8e0}.btn:active:not(:disabled){transform:translateY(1px)}.btn:disabled{opacity:.45;cursor:not-allowed;box-shadow:none}.btn--primary{background:var(--accent);border-color:var(--accent);color:#fff;box-shadow:0 4px 14px var(--accent-glow)}.btn--primary:hover:not(:disabled){background:#4d7ef0;border-color:#4d7ef0}.btn--sm{font-size:13px;padding:7px 13px;border-radius:8px}.btn--danger{color:var(--red);border-color:#e8645c66}.btn--danger:hover:not(:disabled){background:#e8645c1a}.search{flex:1;min-width:160px;font-family:inherit;font-size:14px;color:var(--text);background:var(--bg-elev);border:1px solid var(--border);padding:9px 14px;border-radius:10px}.search::placeholder{color:var(--text-dim)}.search:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-glow)}.count{font-size:13px;color:var(--text-dim);font-variant-numeric:tabular-nums;white-space:nowrap}.banner{padding:12px 16px;border-radius:10px;font-size:14px}.banner--error{background:#e8645c1a;border:1px solid rgba(232,100,92,.3);color:var(--red)}.banner--warn{background:#f5b84d1f;border:1px solid rgba(245,184,77,.38);color:#a9741a}.banner__line{margin:0;font-weight:600}.banner__hint{margin:5px 0 0;font-size:12.5px;font-weight:400;line-height:1.45;opacity:.85}.feed{flex:1;overflow-y:auto;padding:4px 2px}.empty{height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;color:var(--text-dim)}.empty--inline{height:auto;padding:48px 16px;background:var(--bg-elev);border:1px solid var(--border);border-radius:12px;box-shadow:var(--shadow)}.empty__title{font-size:16px;font-weight:600;color:var(--text);margin:0 0 6px}.empty__hint{margin:0;font-size:14px}.dashboard{display:flex;flex-direction:column;gap:16px}.cards{display:flex;gap:14px;flex-wrap:wrap}.card{flex:1;min-width:150px;display:flex;flex-direction:column;gap:6px;background:var(--bg-elev);border:1px solid var(--border);border-radius:12px;padding:16px 20px;box-shadow:var(--shadow)}.card__label{font-size:13px;color:var(--text-dim)}.card__value{font-size:30px;font-weight:700;line-height:1;color:var(--text);font-variant-numeric:tabular-nums}.seg--waiting{background:var(--blue)}.seg--queued{background:var(--amber)}.seg--alerting{background:var(--coral)}.seg--talking{background:var(--green)}.seg--voicemail{background:var(--purple)}.seg--ended{background:var(--grey)}.pill{font-size:11px;font-weight:600;padding:2px 9px;border-radius:999px;background:var(--bg-elev-2);color:var(--text-dim);white-space:nowrap}.pill--waiting{background:#7aa5f02e;color:#4b78cc}.pill--queued{background:#f5b84d2e;color:#c98a2c}.pill--talking{background:#58cd9c2e;color:#2fa377}.pill--voicemail{background:#a99cf233;color:#7a68d6}.pill--ended,.pill--completed{background:#8c96a529;color:var(--text-dim)}.pill--failed{background:#e8645c29;color:var(--red)}.board{display:grid;grid-template-columns:repeat(var(--board-cols, 6),minmax(0,1fr));gap:10px;align-items:start}@media(max-width:1180px){.board{grid-template-columns:repeat(3,minmax(0,1fr))}}@media(max-width:640px){.board{grid-template-columns:repeat(2,minmax(0,1fr))}}.board__col{background:var(--bg-elev-2);border:1px solid var(--border);border-radius:12px;padding:10px;min-height:130px;display:flex;flex-direction:column;gap:9px}.board__head{display:flex;align-items:center;gap:8px;padding:2px 4px}.board__dot{width:9px;height:9px;border-radius:3px;flex:none}.board__label{display:inline-flex;align-items:center;gap:4px;font-size:12px;font-weight:700;color:var(--text)}.board__info{display:inline-flex;color:var(--text-dim);cursor:help}.board__info:hover{color:var(--accent)}.board__count{margin-left:auto;font-family:var(--mono);font-size:12px;font-variant-numeric:tabular-nums;color:var(--text-dim);background:var(--bg-elev);border:1px solid var(--border);border-radius:6px;padding:0 7px}.board__empty{flex:1;display:grid;place-items:center;min-height:74px;border:1px dashed var(--border);border-radius:9px;color:#c3c9d3;font-size:15px}.board__cards{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px}.bcard{background:var(--bg-elev);border:1px solid var(--border);border-left:3px solid var(--grey);border-radius:9px;padding:9px 11px;box-shadow:var(--shadow);animation:slidein .2s ease}.bcard--waiting{border-left-color:var(--blue)}.bcard--queued{border-left-color:var(--amber)}.bcard--talking{border-left-color:var(--green)}.bcard--voicemail{border-left-color:var(--purple)}.bcard--ended{border-left-color:var(--grey);opacity:.62}.bcard--failed{border-left-color:var(--red)}.bcard--u-watch{border-left-color:#f0a93f}.bcard--u-warn{border-left-color:#ee8a41;background:#f08a410f}.bcard--u-alert{border-left-color:var(--red);background:#e8645c14;animation:slidein .2s ease,breathe 2s ease-in-out infinite}.num--withheld,.num--unknown{font-variant-numeric:normal;font-style:italic;opacity:.8}.num--unknown{opacity:.6;cursor:help}.bcard__num{font-size:13px;font-weight:600;color:var(--text);font-variant-numeric:tabular-nums;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.bcard__dialled{margin-top:1px;font-size:11.5px;color:var(--text-dim);font-variant-numeric:tabular-nums;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.bcard__arrow{margin-right:3px;opacity:.7}.bcard__team{margin-top:2px;font-size:11.5px;color:var(--text-dim);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.bcard__who{margin-top:2px;font-size:11.5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.bcard__agent{color:var(--text);font-weight:500}.bcard__team--inline{margin-top:0}.bcard__queue{margin-top:5px;font-family:var(--mono);font-size:11px;color:#c98a2c;font-variant-numeric:tabular-nums}.bcard__cap{color:var(--text-dim)}.bcard__ringing{display:flex;align-items:center;gap:5px;margin-top:5px;font-family:var(--mono);font-size:11px;color:#c96a58;font-variant-numeric:tabular-nums;cursor:help}.bcard__bell{flex:none}.bcard__ringnum{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.bcard__foot{display:flex;align-items:baseline;gap:7px;margin-top:7px}.bcard__timer{font-family:var(--mono);font-size:17px;font-weight:600;line-height:1;color:var(--text);font-variant-numeric:tabular-nums}.bcard--u-warn .bcard__timer{color:#d97a2c}.bcard--u-alert .bcard__timer{color:var(--red)}.bcard__total{margin-left:auto;font-family:var(--mono);font-size:10.5px;color:var(--text-dim);font-variant-numeric:tabular-nums}@keyframes breathe{0%,to{box-shadow:var(--shadow)}50%{box-shadow:0 0 0 3px #e8645c24}}.tl{background:var(--bg-elev);border:1px solid var(--border);border-radius:12px;padding:14px 16px 16px;box-shadow:var(--shadow)}.tl__toolbar{display:flex;align-items:center;gap:9px;margin-bottom:10px}.tl__hint{font-size:11px;text-transform:uppercase;letter-spacing:.06em;color:var(--text-dim)}.tl__windows{display:inline-flex;gap:3px;background:var(--bg-elev-2);border:1px solid var(--border);border-radius:8px;padding:2px}.tl__win{font-family:var(--mono);font-size:11px;color:var(--text-dim);background:none;border:none;padding:3px 9px;border-radius:6px;cursor:pointer}.tl__win:hover{color:var(--text)}.tl__win--on{background:var(--bg-elev);color:var(--text);font-weight:600;box-shadow:var(--shadow)}.tl__axis,.tl__row{display:grid;grid-template-columns:150px minmax(0,1fr) 128px;gap:12px;align-items:center}.tl__axis{margin-bottom:6px}.tl__axisTrack{position:relative;height:14px}.tl__tick{position:absolute;top:0;transform:translate(-50%);font-family:var(--mono);font-size:10px;color:var(--text-dim);white-space:nowrap}.tl__tick:first-child{transform:translate(0)}.tl__tick:last-child{transform:translate(-100%);font-weight:700;color:var(--text)}.tl__rows{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:7px}.tl__row{animation:slidein .2s ease}.tl__gutter{display:flex;flex-direction:column;gap:1px;min-width:0}.tl__num{font-size:12.5px;font-weight:600;color:var(--text);font-variant-numeric:tabular-nums;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tl__team{font-size:11px;color:var(--text-dim);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tl__track{position:relative;height:20px;border-radius:5px;background:#3c445309;overflow:hidden}.tl__grid{position:absolute;top:0;bottom:0;width:1px;background:#3c44530f}.tl__seg{position:absolute;top:0;bottom:0;border-radius:3px;transition:left .95s linear,width .95s linear}.tl__seg--open{border-top-right-radius:0;border-bottom-right-radius:0}.tl__clip{position:absolute;left:3px;top:50%;transform:translateY(-50%);z-index:2;display:grid;place-items:center;width:14px;height:14px;border-radius:4px;background:#ffffffd1;font-size:11px;font-weight:700;line-height:1;color:#3c4453b3}.tl__live{position:absolute;right:0;top:0;bottom:0;width:2px;background:var(--text);opacity:.55;animation:pulse 1.8s infinite}.tl__meta{display:flex;align-items:center;justify-content:flex-end;gap:8px}.tl__elapsed{font-family:var(--mono);font-size:11.5px;color:var(--text-dim);font-variant-numeric:tabular-nums}.tl__empty,.qp__empty{padding:22px 4px;text-align:center;font-size:13px;color:var(--text-dim)}.qp{background:var(--bg-elev);border:1px solid var(--border);border-radius:12px;padding:14px 16px 16px;box-shadow:var(--shadow)}.qp__summary{display:flex;align-items:center;gap:12px;margin-bottom:12px}.qp__stat{font-size:12px;color:var(--text-dim)}.qp__stat b{color:var(--text);font-family:var(--mono);font-size:13px;font-variant-numeric:tabular-nums}.qp__sep{width:1px;height:14px;background:var(--border)}.qp__scale,.qp__row{display:grid;grid-template-columns:240px minmax(0,1fr) 104px;gap:12px;align-items:center}.qp__scale{margin-bottom:4px}.qp__scaleTrack{position:relative;height:13px}.qp__tick{position:absolute;top:0;transform:translate(-50%);font-family:var(--mono);font-size:10px;color:var(--text-dim)}.qp__tick:first-child{transform:translate(0)}.qp__tick:last-child{transform:translate(-100%)}.qp__group{margin-bottom:14px}.qp__group:last-child{margin-bottom:0}.qp__ghead{display:flex;align-items:baseline;gap:10px;padding:0 0 6px 2px}.qp__gname{font-size:12px;font-weight:700;color:var(--text)}.qp__gname--none{font-weight:600;color:var(--text-dim);font-style:italic}.qp__gmeta{font-family:var(--mono);font-size:10.5px;color:var(--text-dim);font-variant-numeric:tabular-nums}.qp__rows{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px}.qp__pos{font-family:var(--mono);font-size:10.5px;color:#c98a2c;background:#f5b84d29;border-radius:5px;padding:1px 5px;font-variant-numeric:tabular-nums}.qp__row{--bar: var(--grey);animation:slidein .2s ease}.qp__row--waiting{--bar: var(--blue)}.qp__row--queued{--bar: var(--amber)}.qp__row--talking{--bar: var(--green)}.qp__row--voicemail{--bar: var(--purple)}.qp__row--failed{--bar: var(--red)}.qp__row--u-watch{--bar: #f0a93f}.qp__row--u-warn{--bar: #ee8a41}.qp__row--u-alert{--bar: var(--red)}.qp__row--done{opacity:.5}.qp__gutter{display:flex;align-items:baseline;gap:8px;min-width:0}.qp__num{font-size:12.5px;font-weight:600;color:var(--text);font-variant-numeric:tabular-nums}.qp__team{font-size:11px;color:var(--text-dim);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.qp__barwrap{display:flex;flex-direction:column;gap:3px}.qp__track{position:relative;height:16px;border-radius:5px;background:var(--track);overflow:hidden}.qp__grid{position:absolute;top:0;bottom:0;width:1px;background:#3c445312}.qp__bar{position:relative;height:100%;min-width:3px;border-radius:5px;background:var(--bar);transition:width .95s linear,background .4s ease}.qp__row--u-alert .qp__bar{animation:breathe 2s ease-in-out infinite}.qp__cap{position:absolute;top:0;bottom:0;width:3px;transform:translate(-50%);border-radius:2px;background:repeating-linear-gradient(to bottom,rgba(60,68,83,.55) 0 3px,transparent 3px 5px)}.qp__over{position:absolute;right:3px;top:50%;transform:translateY(-50%);font-size:12px;font-weight:700;color:#fff;opacity:.85}.qp__history{position:relative;height:3px;border-radius:2px;overflow:hidden}.qp__history>span{position:absolute;top:0;bottom:0;transition:left .95s linear,width .95s linear}.qp__nums{display:flex;flex-direction:column;align-items:flex-end;gap:1px}.qp__timer{font-family:var(--mono);font-size:15px;font-weight:600;line-height:1.1;color:var(--text);font-variant-numeric:tabular-nums}.qp__row--u-warn .qp__timer{color:#d97a2c}.qp__row--u-alert .qp__timer{color:var(--red)}.qp__total{font-family:var(--mono);font-size:10px;color:var(--text-dim);font-variant-numeric:tabular-nums}@keyframes slidein{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:none}}.ring{position:relative;flex:none}.ring svg{display:block}.ring__track{stroke:var(--track)}.ring__arc{stroke:var(--ring, var(--accent));transition:stroke-dashoffset .95s linear,stroke .3s ease}.ring__hand{fill:var(--ring, var(--text-dim))}.ring__centre{position:absolute;top:0;right:0;bottom:0;left:0;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:1px;pointer-events:none}.disks{display:flex;flex-direction:column;gap:14px}.disks__group{background:var(--bg-elev);border:1px solid var(--border);border-radius:12px;padding:13px 16px 16px;box-shadow:var(--shadow)}.disks__head{display:flex;align-items:baseline;gap:10px;margin-bottom:12px}.disks__grid{list-style:none;margin:0;padding:0;display:flex;flex-wrap:wrap;gap:18px 22px}.disk{--ring: var(--grey);display:flex;flex-direction:column;align-items:center;gap:5px;width:96px;animation:slidein .2s ease}.disk--waiting{--ring: var(--blue)}.disk--queued{--ring: var(--amber)}.disk--talking{--ring: var(--green)}.disk--voicemail{--ring: var(--purple)}.disk--ended{--ring: var(--grey);opacity:.6}.disk--failed{--ring: var(--red)}.disk--u-watch{--ring: #f0a93f}.disk--u-warn{--ring: #ee8a41}.disk--u-alert{--ring: var(--red)}.disk__time{font-family:var(--mono);font-size:15px;font-weight:600;line-height:1;color:var(--text);font-variant-numeric:tabular-nums}.disk--u-warn .disk__time{color:#d97a2c}.disk--u-alert .disk__time{color:var(--red)}.disk__pos{font-family:var(--mono);font-size:9.5px;color:#c98a2c;font-variant-numeric:tabular-nums}.disk__num{font-size:11px;color:var(--text);font-variant-numeric:tabular-nums;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.disk__state{font-size:9.5px;padding:1px 7px}.disk--sweep.disk--talking .ring__track{stroke:#58cd9c4d}.disk--sweep.disk--voicemail .ring__track{stroke:#a99cf252}.disk--sweep.disk--ended .ring__track{stroke:#ced3db8c}.disk--sweep.disk--failed .ring__track{stroke:#e8645c47}.disk--over .ring__arc{animation:ringpulse 2s ease-in-out infinite}@keyframes ringpulse{0%,to{opacity:1}50%{opacity:.5}}.disks__legend{margin:0;padding:0 2px;font-size:11px;line-height:1.5;color:var(--text-dim)}.desks{display:flex;flex-direction:column;gap:14px}.desks__group{background:var(--bg-elev);border:1px solid var(--border);border-radius:12px;padding:13px 16px 16px;box-shadow:var(--shadow)}.desks__head{display:flex;align-items:baseline;gap:10px;flex-wrap:wrap;margin-bottom:12px}.desks__queue{font-family:var(--mono);font-size:10.5px;padding:1px 7px;border-radius:999px;background:#7aa5f029;color:#4b78cc;font-variant-numeric:tabular-nums}.desks__queue--warn{background:#ee8a4129;color:#d97a2c}.desks__queue--alert{background:#e8645c29;color:var(--red)}.desks__vm{font-family:var(--mono);font-size:10.5px;padding:1px 7px;border-radius:999px;background:#a99cf22e;color:#7a68d6}.desks__gmeta{font-family:var(--mono);font-size:11px;color:var(--text-dim);font-variant-numeric:tabular-nums}.desks__off{font-family:var(--mono);font-size:10.5px;padding:1px 7px;border-radius:999px;background:var(--bg-elev-2);border:1px dashed var(--border);color:var(--text-dim);cursor:help}.desks__ext{font-family:var(--mono);font-size:10.5px;padding:1px 7px;border-radius:999px;background:#f0998a29;color:#c96a58;cursor:help}.desks__grid{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(auto-fill,minmax(132px,1fr));gap:10px}.desk{display:flex;flex-direction:column;justify-content:center;gap:3px;min-height:56px;padding:9px 11px;border-radius:10px}.desk--busy{background:#58cd9c1a;border:1px solid rgba(88,205,156,.4);animation:slidein .2s ease}.desk--free{border:1px dashed var(--border);background:var(--bg-elev-2)}.desk--off{border:1px dashed var(--border);background:repeating-linear-gradient(-45deg,var(--bg-elev-2) 0 6px,transparent 6px 12px);opacity:.62}.desk--off .desk__free{font-style:italic}.desk--ext{border:1px dashed rgba(240,153,138,.55);background:var(--bg-elev-2)}.desk--extbusy{background:#f0998a1a;border:1px solid rgba(240,153,138,.45)}.desk--extbusy .desk__time{color:#c96a58}.desk__num{font-size:12px;font-weight:600;color:var(--text);font-variant-numeric:tabular-nums;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.desk__time{font-family:var(--mono);font-size:14px;font-weight:600;line-height:1;color:#2fa377;font-variant-numeric:tabular-nums}.desk__free{font-size:11px;color:#c3c9d3}.desks__note{margin:0;padding:0 2px;max-width:92ch;font-size:11px;line-height:1.5;color:var(--text-dim)}.dials{display:flex;flex-direction:column;gap:14px}.dials__group{background:var(--bg-elev);border:1px solid var(--border);border-radius:12px;padding:13px 16px 18px;box-shadow:var(--shadow)}.dials__head{display:flex;align-items:baseline;gap:10px;margin-bottom:14px}.dials__row{display:flex;flex-wrap:wrap;gap:26px 34px}.dial{--ring: var(--accent);display:flex;flex-direction:column;align-items:center;gap:6px;width:108px}.dial--calm{--ring: var(--green)}.dial--warn{--ring: #ee8a41}.dial--alert{--ring: var(--red)}.dial--queued{--ring: var(--amber)}.dial--talking{--ring: var(--green)}.dial__value{font-family:var(--mono);font-size:19px;font-weight:700;line-height:1;color:var(--text);font-variant-numeric:tabular-nums}.dial--warn .dial__value{color:#d97a2c}.dial--alert .dial__value{color:var(--red)}.dial__label{font-size:11.5px;font-weight:600;color:var(--text);text-align:center;line-height:1.3}.dial__caption{font-family:var(--mono);font-size:10px;color:var(--text-dim);font-variant-numeric:tabular-nums}.event-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px}.event{background:var(--bg-elev);border:1px solid var(--border);border-left:3px solid var(--accent);border-radius:10px;padding:10px 14px;box-shadow:var(--shadow);animation:slidein .18s ease}.event--system{border-left-color:var(--text-dim)}.event--error{border-left-color:var(--red)}.event--event{border-left-color:var(--accent)}.event__meta{display:flex;align-items:center;gap:10px;margin-bottom:6px;flex-wrap:wrap}.tag{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;padding:2px 8px;border-radius:6px;background:var(--accent-glow);color:var(--accent)}.tag--system{background:#8c96a529;color:var(--text-dim)}.tag--error{background:#e8645c29;color:var(--red)}.tag--event{background:var(--accent-glow);color:var(--accent)}.status-badge{font-size:12px;font-weight:700;letter-spacing:.02em;padding:3px 10px;border-radius:6px;border:1px solid transparent}.status-badge--good{background:#58cd9c29;color:#2fa377;border-color:#58cd9c4d}.status-badge--bad{background:#e8645c24;color:var(--red);border-color:#e8645c4d}.status-badge--busy{background:#f5b84d2e;color:#c98a2c;border-color:#f5b84d59}.status-badge--neutral{background:var(--accent-glow);color:var(--accent);border-color:#5b8cff4d}.callid{display:inline-flex;align-items:baseline;gap:6px;font-family:var(--mono);font-size:12px}.callid__label{color:var(--text-dim);text-transform:uppercase;font-size:10px;letter-spacing:.05em}.callid__value{color:var(--text)}.event__time{font-family:var(--mono);font-size:12px;color:var(--text-dim);margin-left:auto;display:inline-flex;align-items:baseline;gap:8px}.frame-ts{color:var(--text);opacity:.75}.event__line{font-family:var(--mono);font-size:13px;color:var(--text)}.event--error .event__line{color:var(--red)}.event--system .event__line{color:var(--text-dim)}.event__collapse{font-size:11px;font-family:var(--mono);color:var(--text-dim);background:none;border:none;cursor:pointer;text-decoration:underline}.event__collapse:hover{color:var(--text)}.event__body{margin:0;font-family:var(--mono);font-size:13px;line-height:1.5;color:var(--text);white-space:pre-wrap;word-break:break-word}.event__preview{font-family:var(--mono);font-size:12px;color:var(--text-dim)}.panel--tools{width:268px}.opt--tool{align-items:flex-start;padding:9px 8px}.opt--tool .opt__check{margin-top:2px}.opt__body{display:flex;flex-direction:column;gap:2px}.opt__name{font-size:13px}.opt__hint{font-size:12px;font-weight:400;color:var(--text-dim);line-height:1.35}.bl{max-width:720px;margin:0 auto;display:flex;flex-direction:column;gap:14px;padding:4px 2px 24px}.bl__head{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;flex-wrap:wrap}.bl__title{margin:0;font-size:19px;font-weight:650;color:var(--text)}.bl__subtitle{margin:4px 0 0;font-size:13px;color:var(--text-dim);line-height:1.45;max-width:46ch}.bl__number{margin:0;font-family:var(--mono);font-size:13px;color:var(--text-dim);white-space:nowrap}.bl__picker{margin-bottom:0;min-width:210px}.bl__add{display:flex;gap:8px}.bl__input{flex:1;font-family:var(--mono)}.bl__filter{width:100%}.bl__invalid{margin:0;font-size:13px;color:var(--red)}.bl__notice{display:flex;align-items:center;gap:10px;margin:0;padding:9px 12px;font-size:13px;color:var(--text);background:var(--bg-elev);border:1px solid var(--border);border-radius:10px;box-shadow:var(--shadow)}.bl__undo{font-family:inherit;font-size:13px;font-weight:600;color:var(--accent);background:none;border:none;padding:0;cursor:pointer;text-decoration:underline}.bl__undo:disabled{opacity:.45;cursor:not-allowed}.bl__list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:1px;background:var(--bg-elev);border:1px solid var(--border);border-radius:12px;box-shadow:var(--shadow);overflow:hidden}.bl__row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:9px 10px 9px 14px;border-bottom:1px solid var(--border)}.bl__row:last-child{border-bottom:none}.bl__row:hover{background:var(--bg-elev-2)}.bl__num{font-family:var(--mono);font-size:14px;color:var(--text)}.bl__rowend{display:flex;align-items:center;gap:10px}.bl__coverage{font-size:12px;font-weight:600;color:#a9741a;background:#f5b84d2e;border-radius:999px;padding:2px 8px;white-space:nowrap;cursor:help}.bl__foot{display:flex;align-items:center;justify-content:space-between;gap:12px}.bl__loading{margin:0;padding:24px 2px;font-size:14px;color:var(--text-dim)}.feed::-webkit-scrollbar{width:10px}.feed::-webkit-scrollbar-thumb{background:#d7dbe2;border-radius:6px;border:2px solid transparent;background-clip:content-box}.feed::-webkit-scrollbar-thumb:hover{background:#c2c8d2;background-clip:content-box}